Training & Development

What is training?

Quadrel can help develop your knowledge, skills & expertise so that your business is performing its customs function effectively and to the highest compliance standard.

We provide off the shelf training and bespoke courses tailored for your colleagues and your businesses needs. Bespoke courses are designed collaboratively with you.

Training can be delivered in groups (up to 15), small groups (2-6) or to an individual as a one-to-one session. This can be delivered at your business location or at a different venue if you wish.

Training needs can be identified or discovered by one of more of the following:

​1. Skills gap analysis

2. HMRC audit

3. Internal business perfomance audit

4. High-level customs health check carried out by us

We provide training in the following areas:

  • Brexit information and planning

  • Incoterms

  • Tariff classification

  • Tariff suspension

  • Binding Tariff Information (BTI)

  • Origin of goods

  • Binding Origin Information (BOI)

  • Origin certification

  • Preference and non-preference for customs purposes

  • Trade agreements

  • Union Customs Code (UCC)

  • Customs valuation of goods

  • ​Treatment of goods under warranty

  • Replacement goods or spare parts

  • Royalties and licence fees

  • Customs and transfer pricing

  • HMRC demands for additional duties

  • Duty reliefs for processing/ manufacturing operations and temporary imports/ exports

  • Import and export declaration compliance

  • Managing customs brokers/ customs agents

  • Customs procedures for goods

  • Application for customs authorisations

  • Customs compliance and planning in supply chains/ business structures

  • HMRC audits and rulings

  • Deferment accounts

  • Avoiding/ recovering trapped duty

  • Evaluating, applying for and retaining Authorised Economic Operator (AEO) status

  • UK SAO regulation and tax/customs management

  • Customs penalties

You have come to the right place if you

Manage customs & trade


Import or export goods


Pay customs duties


Manage a supply chain

You gain benefits for your business if you

Reduce import duties


Resolve difficulties with UK customs


Manage risk


Achieve process efficiencies

Case Study

Are the terms on which you trade clear and understood in your business?

Quadrel were engaged to investigate why the client experienced:

  • frequent disputes over late shipments and deliveries

  • problems with local customs in overseas export markets

  • a lack of clarity over who should pay local import duties and taxes

  • last minute requests for documents

  • problems with incorrect documents

Take our free diagnostic tool

Find out if your business could have customs risks that need to be addressed or explored.